Labs
Reader feedback
How learners send feedback on a published lab, and how authors review, resolve, or dismiss it in Studio.
Reader feedback lets signed-in learners send notes on a published lab. Authors triage messages in the Studio lab editor. This is separate from co-author comments and from lab submission review notes.
Learner: send feedback
Available on the published lab reader (Explore, portal, or subdomain), not on marketing docs pages.
You must be signed in. Guests do not see the Feedback control.
Open the lab
Open any section of a published lab while logged in.
Click Feedback
On desktop, use the right social rail (Feedback). The control is also available in fullscreen mode.
Write your message
In Send feedback, describe what worked, what was unclear, or what could be better (10-2000 characters). The dialog shows the lab title and current section.
Send
Click Send feedback. The author receives an email with your message. You see a confirmation toast.
Feedback is sent with the current section index/title and page URL so authors know where you were reading.
Author: review feedback in Studio
Path: Studio → open the lab in Edit → meta sidebar → Reader feedback → Feedback
Studio view (preview) mode does not include the Reader feedback panel. Use edit.
The sidebar summary shows counts such as N new · M total, All caught up, or No feedback yet.
Statuses
| Status | Meaning |
|---|---|
| New | Not yet reviewed |
| Reviewed | Seen, still open |
| Resolved | Handled: reader is emailed |
| Dismissed | Declined: reader is emailed |
Triage steps
Open Feedback
In the lab editor meta sidebar, open Reader feedback → Feedback.
Filter or search
Filter by status (All / New / Reviewed / Resolved / Dismissed) or search by message, reporter, or section.
Read the message
Expand a row for the full note. Optionally open View reader page to see the section context.
Take action
While status is New or Reviewed:
- Review: mark as reviewed
- Resolve: confirm Resolve feedback? (emails the reader)
- Dismiss: confirm Reject feedback? (emails the reader that it was declined)
Done
Close the dialog when finished.
What this is not
| Feature | Difference |
|---|---|
| Collaboration comments | Inline notes between co-authors while editing |
| Lab submissions | Org moderators approving personal→org publishes |
| Analytics | Aggregate views and funnels, not individual messages |
Related
Publish and share
Publish so learners can open the lab and send feedback.
Take a lab
How learners open steps, mark progress, and finish a lab.
Collaboration
Co-author comments and live editing.
Lab settings
Title and descriptions learners see on the cover.
Analytics
Funnel and progress metrics alongside qualitative feedback.