Support
How can we help?
Get help with your account and questions. We're here to assist you every step of the way. Can't find what you need? Contact us directly.
Frequently asked questions
Quick answers to the most common questions.
Stepwik is a versatile platform for everyone from individual creators to large enterprise enabling users to create, share, and monetize educational Labs, which are detailed step-by-step guides.
To create an account:
1. Visit stepwik.com
2. Click 'Sign Up' in the top right corner
3. Enter your email address and create a secure password
4. Verify your email address through the confirmation link
5. Complete your profile setup
1. Visit stepwik.com
2. Click 'Sign Up' in the top right corner
3. Enter your email address and create a secure password
4. Verify your email address through the confirmation link
5. Complete your profile setup
If you've forgotten your password:
1. Go to the login page
2. Click 'Forgot Password?'
3. Enter your email address
4. Check your email for a password reset link
5. Follow the instructions to create a new password
1. Go to the login page
2. Click 'Forgot Password?'
3. Enter your email address
4. Check your email for a password reset link
5. Follow the instructions to create a new password
No, you can get started with the Free plan without entering any payment information. You only need to add payment details when you decide to upgrade to the Pro plan.
Stepwik.com works best on modern browsers including:
• Chrome (recommended)
• Firefox
• Safari
• Edge
We recommend using the latest version for optimal performance.
• Chrome (recommended)
• Firefox
• Safari
• Edge
We recommend using the latest version for optimal performance.
Still need help?
Our support team is available around the clock to address any concerns or queries you may have.